Synthetic Echo

Support

Atrium is operated by Synthetic Echo Inc.

Email nathan@echo-hub.ai and include the address on your account. We use that inbox for product help, privacy requests, and reports that you cannot file inside a conversation.

Common requests

• Sign-in and password reset start at the sign-in page.
• Notification preferences, blocking, and account deletion are in Settings after you sign in.
• To report a message, open the message menu in the conversation and choose Report. To hide someone, choose Block.
• Membership billing is handled by Stripe. A billing portal link is available from Settings while a membership is on the account.

Delete your account

You can delete the account yourself from Settings, or send a deletion request without the app. The public request page is echo-hub.ai/account/delete. Deletion is permanent. It cancels an active Atrium membership and removes your profile. Messages already sent in a shared room stay in that room as “Former member.”